Privacy & cookies

What we collect

[Placeholder — replace with legal copy] We may collect personal information you provide directly to us, including your name, email address, telephone number, job title, and the name of your organisation, when you submit an enquiry form, register for a course, request a callback, or contact us by any other means. We may also collect information about how you interact with this website through analytics cookies and server logs, including your IP address, browser type, operating system, referring URL, and pages visited.

How we use it

[Placeholder — replace with legal copy] We use personal information you provide to respond to your enquiries, to process course registrations and in-house programme bookings, to send you relevant training information that you have requested or agreed to receive, and to improve this website and our services. We do not sell your personal data to third parties. We do not use your personal data for automated decision-making or profiling.

Cookies

[Placeholder — replace with legal copy] This website uses cookies to support its operation. Strictly necessary cookies enable core functionality such as session management. Analytics cookies (where you have consented) allow us to understand how visitors use the site so we can improve it. You can control and delete cookies through your browser settings. Disabling cookies may affect the functionality of parts of this website. A full cookie list is available on request.

Third-party services

[Placeholder — replace with legal copy] We use selected third-party services to operate this website and communicate with you, including website hosting, email delivery, and analytics. These services may process personal data on our behalf under data processing agreements. We do not permit third-party service providers to use your personal data for their own purposes. A list of current sub-processors is available on request.

Your rights

[Placeholder — replace with legal copy] Depending on applicable data protection law, you may have the right to access the personal data we hold about you, to correct inaccurate data, to request deletion of your data, to object to or restrict certain processing, and to data portability. To exercise any of these rights, or to make a complaint about how we handle your data, please contact us using the details below. You also have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

Contact

[Placeholder — replace with legal copy] For data protection enquiries, please contact us at: Osvard Competency, [Address], [City], [Postcode], [Country]. Email: [privacy@osvardcompetency.com]. For general enquiries about training, please use the contact form on our website.